Shipping & Order Tracking
We offer complimentary shipping on all domestic orders within the contiguous US.
For areas beyond this region and international orders, shipping can be calculated at checkout and will vary depending on your location. In some areas, shipping may be complimentary.
All domestic orders are shipped via UPS, and international orders are shipped via DHL, unless otherwise specified. All orders are delivered with no signature required.
If special shipping instructions are required, such as to an APO / AFO or certain international destinations, please contact us in advance for arrangement. We reserve the right to ship via the carrier of our choice to ensure the most reliable and secure shipping method wherever UPS shipping is not available.
Although some items are in stock and ship within 2 business days, most items on our website are produced to order and ship within one week or less from the date of order. In some instances, production may take up to 2 weeks depending on material availability.
Orders placed during or around major holidays or promotions may experience a slight delay in processing time due to an increase in order volume.
Standard: 4-7 business days
Priority: 2-3 business days
Express: 1-2 business days
Global Express: 3-5 business days
All international orders will be shipped via DHL with tracking information provided. Order tracking may be done via the DHL website here.
Please bear in mind that customs can legally hold packages as long as they deem necessary, and in rare circumstances can delay delivery up to 6 weeks. Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Check your local customs website for more information.
Daniel Patrick Inc. cannot be held responsible for any taxes & duties incurred on the shipment. Returned packages, as a result of refusal to pay taxes & duties or abandonment of the shipment will be subject to a non-refundable order.
Packages not retrieved are either shipped back to us or abandoned. Any international package that is not retrieved from customs and sent back to us will incur a restocking fee of up to 25%.